1. About these terms
This website is operated by Pantry Pro AI Limited, registered in England and Wales with company number 16874650, whose registered office is 1, Cranbrook Road, Northampton, NN2 6JT, United Kingdom. By using this website you accept these terms. If you do not accept them, please do not use the site.
These website terms are separate from any agreement for the supply of software or services. Where your business enters into such an agreement with us, that agreement governs the supply, and these terms continue to apply to your use of this website.
2. Website information
The information on this website is provided for general information only. It describes the intended purpose and direction of the Pantry Pro platform and does not constitute advice, a specification, a warranty, a quotation, or an offer capable of acceptance.
Interfaces, charts, figures, ingredient lines, quantities, percentages and status markers shown on this website are illustrative demonstrations only. They are labelled as such, they use invented example data, and they do not represent customer records, actual performance, benchmarks or results.
3. Product features and scope
Available features depend on the deployed platform version and the agreed service configuration. Anything described on this website as a future possibility, an integration-ready direction, or as depending on configuration should not be understood as an existing, generally available function.
Functionality may change. We may add, alter, withdraw or discontinue features, and we may change how the platform works, without an obligation to maintain any particular feature described on this website.
Unless specifically agreed in writing with your business, nothing on this website should be taken to imply that the platform provides point-of-sale integration, accounting integration, supplier integration or automated supplier ordering, barcode or QR scanning, invoice capture, recipe costing, menu engineering, wastage tracking, allergen management, food-safety or temperature monitoring, a mobile application, offline operation, programmatic interfaces, or multi-site management functionality.
4. Forecasts and estimates
Forecasts are estimates and decision-support information. They do not guarantee future sales, ingredient usage, stock requirements, demand, purchasing needs, margins, or commercial outcomes.
Forecast output reflects the operational information available to the platform and the period over which it has been recorded. It cannot account for information the platform does not hold, including menu changes, bookings, local events, supplier availability, price movements or operational decisions known only to your team. Forecast output should be reviewed and adjusted by your business before it is acted on.
We do not publish forecast accuracy figures and we make no representation as to the accuracy of any forecast.
5. Inventory outputs and data quality
Pantry Pro is designed to support inventory visibility, ordering forecasts, food-cost monitoring, and operational decision-making. Outputs depend on the quality, completeness, timeliness, and relevance of information available to the platform.
We do not guarantee the accuracy of stock levels, quantities, ingredient records, usage information or status markers. Where information recorded in the platform is incomplete, out of date, inconsistent or incorrect, the outputs built on it will reflect that. Responsibility for maintaining ingredient and stock records rests with the customer.
6. Food-cost information
Food-cost information depends on ingredient, purchasing, stock, pricing, and operational information available to the platform and should be reviewed by the business before being used for financial or purchasing decisions.
Food-cost figures presented by the platform are operational information, not financial statements, and they are not prepared to any accounting standard.
7. Purchasing and operational decisions
The platform is designed to support order preparation by presenting requirement information for review. It does not place orders, transmit orders to suppliers, enter into supply arrangements, or commit your business to any purchase.
Final purchasing, stock, pricing, food safety, accounting, tax, employment, operational, and commercial decisions remain the responsibility of the customer and relevant qualified professionals where appropriate.
8. No guaranteed outcomes
We do not guarantee, and make no representation as to:
- any reduction in ingredient, food or operating cost
- any reduction in food waste
- any improvement in margin or profitability
- any level of stock accuracy
- any accuracy of demand or usage forecasting
- any saving, efficiency or commercial result
Commercial outcomes depend on decisions, execution, trading conditions and many factors outside the software.
9. AI-assisted outputs
Pantry Pro is designed to use available operational information to support forecasting and inventory planning. Forecasts and AI-assisted insights depend on the quality, completeness, and relevance of the underlying data.
AI-assisted output is decision-support information. It may be incomplete or incorrect, it should not be treated as authoritative, and it should be reviewed by a person with knowledge of your operation before it informs a decision.
10. Third-party systems
Where your business uses systems supplied by others, those systems are subject to their own terms and conditions and are the responsibility of their providers. Naming a system in an enquiry does not imply that Pantry Pro connects to it. Any connection between Pantry Pro and a third-party system would need to be specifically agreed.
This website may link to third-party websites. We are not responsible for their content or practices.
11. Professional advice
Nothing on this website or produced by the platform is accounting, tax, legal, food-safety, employment or regulatory advice. Appropriate professional advice may be needed for accounting, tax, food safety, legal, employment, or regulatory matters, and you should obtain it where relevant to your circumstances.
12. Intellectual property
The content, design, text, layout, graphics, brand name and logo on this website are owned by or licensed to Pantry Pro AI Limited. You may view and print pages for your own business evaluation. You may not reproduce, republish, or use the content commercially without our written permission.
Photographic imagery on this website is illustrative. It does not depict our customers, our premises, our staff, or any implementation of the platform.
13. Acceptable use
You agree not to use this website unlawfully, to attempt to gain unauthorised access to it, to interfere with its operation or security, or to submit content that is unlawful or that infringes the rights of others. Please do not submit credentials, banking or payment details, or confidential financial information through our forms.
14. Liability
We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
Subject to that, we do not accept liability for any loss or damage arising from reliance on information on this website, including business losses, loss of profit, loss of revenue, loss of anticipated savings, loss of business opportunity, or loss or corruption of data. The website is provided on an "as is" basis and we do not warrant that it will be uninterrupted or error-free.
Liability in relation to the supply of software or services is addressed in the agreement made with your business.
15. Changes
We may update these terms from time to time. The date at the top of this page shows when they were last reviewed. Continued use of the website after a change indicates acceptance of the revised terms.
16. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
17. Contacting us
For any question about these terms, email [email protected], or write to Pantry Pro AI Limited, 1, Cranbrook Road, Northampton, NN2 6JT, United Kingdom.